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Help

Registration and My Account

Registering

Registration on seeproperty.co.nz is free. All you need to do is fill in the online form and decide which types of email and TXT alerts you would like to receive. After you register we will send you an email with a link to confirm your email address. Simply click on the link and your account will be activated. If you do not receive an email then contact us and we will finish the registration process with you.

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Using My Account

All your account details are saved in this area and from here you can update your account details (including email and TXT preferences) [link to Help on email/TXT below), change your password or verify your mobile phone number. Access My Account from the link on the main menu bar or via the quick links on the left of the page. You must login to view My Account.

How do I verify my mobile phone number?

If you decide to opt-in for TXT alerts then you will receive a confirmation code to your mobile phone just after registration. You then need to return to seeproperty.co.nz, log-on and enter your code in the box provided. If you do not receive a confirmation code to your mobile then you can request one to be sent to your mobile at any time by clicking on the link in My Account. To check the mobile number you supplied during registration is correct go to My Account and click on Update my account details.

Using your shortlist

How do I add/remove properties from My Shortlist

To add a property to your shortlist click on the Add to my shortlist link that is in the right panel of each listing. To remove from your shortlist simply click on the link Remove from my shortlist. You can access your shortlist by clicking on the My Shortlist link on the left of the page. You must log-on to view your shortlist.

Why has a property disappeared from my shortlist?

If a property has been withdrawn, we must remove the property immediately. If the property has been sold, it will remain on your shortlist for one month with a flag to tell you the status has changed. After that it will be removed from the website and your shortlist. You can choose to be alerted to changes for properties on your shortlist by opting-in for email alerts. [link to help topic below]

Email and TXT preferences

What are email alerts?

You can choose to receive an email alert from seeproperty.co.nz if there are changes to open home viewing information for a property that is on your open home shortlist, eg: if they re-schedule or add a new open home. You will also receive an email alert if a property on your shortlist is sold. Seeproperty.co.nz take your privacy seriously and do not pass on your email to any third party including the agents that list on our website. Change your email settings by logging in to My Account and clicking on Update my account details.

What are email updates?

You can choose to receive a weekly email from seeproperty.co.nz that will remind you about the open homes you have scheduled for the week ahead. These emails are typically sent on Friday mornings. You will only receive an email if you have an open home time scheduled on your shortlist for the week ahead. Seeproperty.co.nz take your privacy seriously and do not pass on your email to any third party including the agents that list on our website. Change your email settings by logging in to My Account and clicking on Update my account details.

What are cancellations by TXT?

You can opt-in to receive our exclusive TXT message cancellation service direct to your mobile phone. Simply opt-in by checking the box during registration (or change your preferences at anytime by choosing Update my account details) and then verify your mobile phone by entering the confirmation code you will receive to your mobile phone. See verifying your mobile for more help. You then need to click on the 'Subscribe to TXT' link beside each open home that you wish to be kept informed about. Finally, an end to driving across town to a cancelled open home. And even better, it's free! 

Why do I need a TXT confirmation code?

We need to check that we have the right mobile phone number for you so that you will receive the cancellation text message. You should have been sent a confirmation code to the mobile phone number you entered when you registered to become a member, but you may have missed it. To be sent a new confirmation code simply log-in to My Account and click on the link provided. After you receive the code, return to My Account and enter the code. You will message to say that you have successfully confirmed your mobile phone.

How do I unsubscribe from email or TXT?

Simply log-on, go to My Account and click on Update my account details. Un-check the box beside the email or TXT preference you want to change and hit the Update button.